luya18k

Frequently Asked Questions

LUYA:

Where are they located?

We are located in Trujillo, Peru and we ship worldwide.

How to buy?

  • Shop easily, securely, and conveniently with your credit or debit card from your PC or mobile device. The personal information you enter is encrypted to keep it protected while in transit. We accept all major debit and credit cards, PayPal, and cash payments.
  • Purchase easily by depositing cash at an agent/ATM/online or at an office nearest to your home or workplace. Contact us by clicking on the live chat icon or via WhatsApp: +51 944227778 to provide you with the total amount of your order and the bank account details. (Peru only)

Is my personal information kept private?

We are fully committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties, except when it is part of providing you with a service, for example, arranging for a product to be sent to you, carrying out credit checks and other security controls, and for customer research and profiling purposes, or where we have your explicit permission to do so. For more information, please read our privacy policy in full.

How much does shipping cost?

Shipping to any destination in Peru costs S/ 12.00. For single orders over S/ 250.00, shipping is free throughout Peru.

Worldwide shipping available. For more information, please see our Shipping and Delivery Policy .

Can I customize an item?

Yes, depending on the model, variations can be made. Simply click on the live chat icon or contact us via WhatsApp at +51 944227778 and send us what you would like done before purchasing.

Comparar0